Returns and Refunds

LiveGood states that all LiveGood products have a 90 day empty bottle guarantee. If you are not 100% satisfied with a product for any reason, the policy says to send back the unused portion or the empty bottle to:

The policy asks you to include the name that was on the order, or your order ID number.

LiveGood states that monthly membership charges can be refunded up to 7 days from the date of the charge if there were no product purchases used with the membership.

For yearly memberships, LiveGood states the charge is refunded 100% if requested within 7 days and never used, and 50% if requested within 90 days. After 90 days, the policy states no refund will be given.

To request a membership refund, LiveGood's policy says to email support@livegood.com with the name and/or ID number on the account.

LiveGood states that affiliate join fees can be refunded if requested within 7 days of joining.

LiveGood states that an order cannot be cancelled once it has been placed, because shipping and fulfilment begin as soon as it is submitted. Their published guidance is to ship the order back for a refund, which is issued once the product is received at their warehouse.